Please Note: Here at Bright Star Kids we’re continuing to produce our orders super fast. That being said, there may be delays to your delivery due to global border closures and additional health and safety measures that have been implemented. If your postage takes slightly longer than usual, we thank you for your understanding & we look forward to continuing to create amazing products for you & your family.

Made For You In 2-5 business days*

Shipping Information

From $6.95 Trackable Standard Shipping Rate

Standard shipping with tracking. Usually arrives within 12* business days from the date of dispatch. 

From $15.95 Trackable Express Shipping Rate

Express priority shipping with tracking. Usually arrives within 5* business days from the date of dispatch. Express Postage applies to delivery only and does not speed up production time. Standard production time applies to all orders.

*Shipping times are extra to our printing time, see above for details.

*The times listed above are the usual delivery times for most areas within Singapore. Some delays may occur due to COVID-19.

How long will it take to print my order?

Made For You In 2-5 business days*

Please see our video below for more details about how your label order is produced.

How long will Express Shipping take? 
You should receive your order within 4 business days once your order is dispatched. Occasionally there may be some slight delays, however this is quite unusual.

Can I track my order? 
Yes, your order will be 100% trackable.

What do I do if my order hasn’t arrived in your estimated timescale?
Please contact us and we'll be able to help you with this.

What if I have entered the wrong mailing address?
If you entered an incorrect delivery address, please get in touch with our customer service team as soon as possible. We will do our very best to fix it up before your order is dispatched.

Unfortunately, if your order has already been dispatched it may be too late. However, if your order is returned to us, we will happily redeliver it to your correct address. Depending on your location additional shipping fees may apply.

If I’m not home what will happen to my order?
You will receive a card in your mail box that will detail where you can collect it from.

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